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Privacy Policy

At QualityEdge Construction Ltd, operating under the brand QualityEdge Property Solutions, we take your privacy seriously. We will only use your personal data to provide the services you have requested from us. We do not sell your personal information to third parties.

​However, we may share your data with trusted third-party partners only where necessary to fulfil your request—for example, with subcontractors, suppliers, or service providers directly involved in delivering your project.

Who We Are

QualityEdge Construction Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us.

What Information We Collect

We may collect and process the following types of data:

A. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Project address/location

  • Enquiry or message details

  • Marketing preferences

B. Information We Collect Automatically:

  • IP address

  • Device/browser type

  • Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your data to:

  • Respond to enquiries or provide services you've requested

  • Schedule and manage renovation or construction projects

  • Send project updates or important notifications

  • Improve our website and user experience

  • Send marketing communications (only if you’ve opted in)

Legal Basis for Processing

Under UK GDPR, our legal bases for collecting and processing your data include:

  • Consent — when you voluntarily submit your information

  • Contractual obligation — to fulfil a service or project you've requested

  • Legal compliance

  • Legitimate interests — to improve our service or prevent fraud

How We Share Your Information

We do not sell your personal data. We may share your data with:

  • Professional subcontractors (for fulfilling project needs)

  • IT service providers (for website hosting, backups, etc.)

  • Legal or regulatory authorities if required

All third parties are GDPR-compliant and required to keep your data safe.

How We Store Your Data

We store your data on secure servers and only keep it for as long as necessary:

  • Enquiry/contact info: up to 2 years

  • Project-related info: up to 7 years (for legal or tax purposes)

  • Marketing preferences: until you unsubscribe

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, please email us at info@qualityedgeps.co.uk

Cookies

We use cookies to:

  • Analyse site usage via tools like Google Analytics

  • Improve website functionality

  • Track user preferences

You can control or disable cookies in your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of any significant changes via our website or by email.

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